Do hotels have common medicines?
We do not sell or provide any pharmaceutical products because they violate the law under Article 24 of the Pha […]
Can I lie on the blanket before check-in?
We accept requests from customers. Please let us know in advance if you wish.
What types of credit card or cashless payments can I use?
[Credit card] JCB / VISA / UC / DC / NICOS / Diners [Electronic Money] QUICPAY / ID / Rakuten Edy / nanaco / W […]
Do you have festive goods for rent? (For example: Chanchanko (sleeveless haori)
Sorry but we don’t have any festive goods for rent but we can help you rent these from the local shop. So plea […]
Can you recommend the best place to see cherry blossoms? When is the best time to see?
Matsue Castle Mountain Park has been selected as one of the “100 Best Cherry Blossom Spots in Japan̶ […]
Is there any convenience store nearby?
There is a convenience store (Seven-Eleven or Lawson) about 10 minutes walking from the hotel.
Where can I withdraw cash?
There is a convenience store about 10 minutes walking from the hotel. In addition, there is Sanin Godo Bank ab […]
Does the hotel have a parking lot?
Yes, we have an outdoor parking lot. The fee is 500 yen per night with the maximum capacity up to 70 cars.
I own an electric car. Where can I charge it?
We haven’t installed the charging station yet.
Please tell me about the pick-up service.
Our hotel does not offer the pick-up service. Please use a taxi or local bus.
