Do I have to wear a mask in the hotel?
It is the customer’s discretion to wear a mask.
What kind of measures are being taken at the dining room?
We are spacing out the tables. You may have to wait to enter when it is crowded. The venue is regularly ventil […]
Can I hold a party?
Available. We are taking measures such as the provision method. When entering, please disinfect your hands wit […]
Can I ventilate the room myself?
Yes, of course. Please open the windows regularly to keep the room well-ventilated.
Are the hotel room facilities and fixtures disinfected?
Room facilities and equipment are all cleaned and disinfected.
What kind of measures are being taken?
Measures are being taken in various places of the hotel. Some contents are posted here.
Is it crowded upon check-in and check-out?
We are trying to maintain a distance between guests as far as possible (at least 1m). During check-in and chec […]
If I ship my luggage to your hotel, can you keep it for me?
We will keep it at the front desk. Upon sending, please fill in the “Accommodation date/guest name” […]
Can I order a flower bouquet or a festive cake?
We accept it with a fee. Please contact us for details.
What should I do if I forget something?
Please contact us and tell us in detail “when”, “where” and “what you forgotR […]
